1. You will receive an email confirmation upon successful registration. If you do not receive an email confirmation, an error likely occurred (usually due to a mistyped credit card digit), and you should attempt to register again.
2. Should you require assistance finding your child's nycstudent.net account, please visit this DOE webpage: https://mystudent.nyc/ Once you log in, select your respective child, and then scroll down and select the "Student" icon. Your child's DOE email address can be found there.